At pq789, we believe that gaming should always be a form of entertainment — not a financial strategy, not a way to cope with stress, and never something that causes harm to you or your family. Our responsible gaming programme gives every Pakistani player the tools, knowledge, and direct support needed to keep their gaming experience positive, safe, and fully in control.
pq789 has built its responsible gaming programme from the ground up with Pakistani players in mind. We understand the social context — whether you're in Karachi, Lahore, Faisalabad, or Islamabad — and we know that for most players, pq789 is a place to unwind after work, catch some PSL action, or enjoy a few rounds of slots over the weekend. That's exactly what it should be.
But we also recognise that a small number of players can develop unhealthy relationships with gambling. For those players, pq789 provides a comprehensive set of responsible gaming tools, immediate access to trained support staff, and clear pathways to professional help — all at no cost, no questions asked.
Our platform is independently audited for fairness, licensed by an international gaming regulatory authority, and operated with strict adherence to responsible gaming standards. Every pq789 customer support agent is trained to recognise signs of problem gambling and to respond with empathy and without judgment.
Every pq789 account comes with a full suite of responsible gaming tools. Access them any time from your account settings — no waiting period, no approval needed.
Set a daily, weekly, or monthly deposit cap in PKR directly from your pq789 account settings. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately — increases require a 24-hour cooling-off period to protect you from impulsive decisions.
Decide in advance how long each gaming session should last. pq789 will display a visible countdown timer during your session and send you a pop-up alert when your self-set session limit is approaching. When your limit is reached, pq789 will automatically log you out — keeping your gaming time intentional and manageable.
Set a cap on how much you're comfortable losing in a defined period. Whether it's Rs 500 per day or Rs 5,000 per month, pq789 will halt your gaming activity the moment your loss threshold is met. This tool is specifically designed to prevent chasing losses — one of the most common triggers of problem gambling.
Enable periodic on-screen reality check notifications that remind you how long you've been playing and how much you've wagered in that session. These gentle nudges are designed to break the immersive flow of gaming and prompt you to make a conscious decision about whether to continue, take a break, or stop for the day.
Need a short breather? pq789's "Take a Break" feature lets you temporarily suspend your account for 24 hours, 48 hours, one week, or one month. During a break period, you cannot log in, deposit, or place bets. The break activates instantly and cannot be reversed before the period expires — giving you real breathing room.
Self-exclusion is the strongest tool pq789 offers. Request a self-exclusion of six months, one year, or permanent closure, and pq789 will immediately close your account, block all future registrations from your identity, and remove you from all marketing communications. Contact our support team 24/7 to activate self-exclusion — it takes less than five minutes.
Self-exclusion is a formal request for pq789 to close your account and prevent you from gambling on the platform for a chosen period. It is the most effective responsible gaming tool available and should be used without hesitation if you feel your gambling is becoming a problem. There is no judgment — our support team is here to help, not to persuade you to stay.
If you choose permanent self-exclusion, pq789 will delete your account and blacklist your identity details so that you cannot create a new account in the future. Any pending withdrawals will be processed normally before closure.
Open the live chat widget on any pq789 page, or email [email protected]. Clearly state that you wish to self-exclude from pq789. Our support team is available 24 hours a day, seven days a week, and average live chat response time is 3–5 minutes.
Tell the support agent how long you wish to be excluded. Options are: 6 months, 1 year, 2 years, 5 years, or permanent. If you are unsure, our trained agents can talk you through the options without any pressure to choose a shorter period.
For your protection, pq789 will ask you to confirm your account details (username and registered email or mobile number) so we can correctly identify and close the right account. No additional documents are required for self-exclusion.
Your pq789 account is closed instantly upon confirmation. You will receive a written confirmation email. Any remaining balance above the minimum withdrawal threshold will be returned to your JazzCash, EasyPaisa, or bank account within the standard processing window.
pq789 immediately removes you from all promotional emails, SMS campaigns, and bonus notifications. We will not attempt to re-engage you during your exclusion period. If any marketing does reach you in error, please contact us immediately and we will rectify it without delay.
Problem gambling affects people from all walks of life — it is not a character flaw or a weakness. Recognising the warning signs early is the most important step toward getting help. If you identify with one or more of the following, pq789 strongly encourages you to use our responsible gaming tools or speak to a support professional.
Answer honestly. If you answer "Yes" to two or more of these questions, we encourage you to contact pq789 support or reach out to a problem gambling helpline.
Every pq789 player must complete identity verification before depositing real PKR. We verify CNIC or passport details against authoritative databases to ensure all players are aged 21 and above — no exceptions.
pq789 offers SMS-based 2FA for all Pakistani accounts. Securing your account protects against unauthorised access, preventing a third party from gambling with your funds without your knowledge or consent.
All games on pq789 are independently audited for RNG fairness by certified testing laboratories. Published Return to Player (RTP) rates are accurate and verified. You always know the real odds before you play.
Every member of pq789's Pakistani-fluent customer support team completes responsible gaming training. Agents are equipped to identify at-risk behaviour patterns and to proactively offer support resources without being prompted.
pq789 is built for Pakistani players who want great entertainment — PSL cricket betting, live casino, slots, and more — without compromising their wellbeing. Our responsible gaming tools are always one tap away. Play on your terms.
21+ only | Licensed & regulated | Responsible gaming tools available | PKR deposits via JazzCash & EasyPaisa